Automotive Core Tools

8D-Problemlösungsmethode

(QMH-340)

2 days –
online or at your premises

Price on request

Engineers and technicians from the fields of customer service, complaints management, round-table discussions, quality management, development and sales

Topics

E

Procedure based on the 8D method

E

An introduction to the eight disciplines

E

Form an interdisciplinary team

E

Allocation of tasks and responsibilities within the team

E

A precise description of the problem

E

Root cause analysis using management tools

E

Defining and implementing corrective and preventative measures

E

Designing an 8D report

Learning outcomes

E

An insight into team-based problem-solving strategies using the 8D method

E

An overview of how existing data can be analysed and missing information requested

E

An overview of how problems can be systematically resolved and how their recurrence can be prevented

Enquiry regarding training

This training can be held online or as a face-to-face training session at your premises. Please state your preference when making your enquiry.